Educational guide
IDENTIFYING DATA 2011_12
Subject GESTION DE EMPRESAS DE SERVICIOS Code 00302016
Study programme
DIP. GESTION Y ADMINISTRACION PUBLICA
Descriptors Credit. Type Year Period
6 Optional Third First
Language
Prerequisites
Department DIREC.Y ECONOMIA DE LA EMPRESA
Coordinador
MIGUEL DÁVILA , JOSÉ ÁNGEL
E-mail jamigd@unileon.es
oguta@unileon.es
Lecturers
GUTIÉRREZ ARAGÓN , OSCAR LUIS
MIGUEL DÁVILA , JOSÉ ÁNGEL
Web http://
General description "Developing the analysis ability providing the necessary formation about the differential characteristics of the services companies and the problems that it causes to its functioning, specially the administration and the utility companies. The role and the significance of services in modern economies. The service and management systems of services companies. Production and management of operations within services companies. Human resources management in services companies. Quality: Concept and tools for its evaluation. The total quality." "
Tribunales de Revisión
Tribunal titular
Cargo Departamento Profesor
Tribunal suplente
Cargo Departamento Profesor

Objetivos
"Developing the analysis ability providing the necessary formation about the differential characteristics of the services companies and the problems that it causes to its functioning, specially the administration and the utility companies. The role and the significance of services in modern economies. The service and management systems of services companies. Production and management of operations within services companies. Human resources management in services companies. Quality: Concept and tools for its evaluation. The total quality." "

Methodologies

Contents
Topic Sub-topic

Personalized attention

Assessment
  Description Qualification
 
Other comments and second call

Basic
Complementary