Educational guide | ||||||||||||||||||||||
IDENTIFYING DATA | 2011_12 | |||||||||||||||||||||
Subject | DIRECCION DE LA PRODUCCION | Code | 00507029 | |||||||||||||||||||
Study programme |
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Descriptors | Credit. | Type | Year | Period | ||||||||||||||||||
6 | Optional | Second | Second |
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Language |
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Prerequisites | ||||||||||||||||||||||
Department | DIREC.Y ECONOMIA DE LA EMPRESA |
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Coordinador |
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ammar@unileon.es jamigd@unileon.es |
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Lecturers |
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Web | http:// | |||||||||||||||||||||
General description |
Developing the analysis ability providing the necessary formation about the differential characteristics of the services companies and the problems that it causes to its functioning. The role and the significance of services in modern economics. The service and management systems of services companies. Production and operations management within services companies. Human resources management in services companies. Quality: Concept and tools for its evaluation. Total Quality. |
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Tribunales de Revisión |
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Objetivos |
Developing the analysis ability providing the necessary formation about the differential characteristics of the services companies and the problems that it causes to its functioning. The role and the significance of services in modern economics. The service and management systems of services companies. Production and operations management within services companies. Human resources management in services companies. Quality: Concept and tools for its evaluation. Total Quality. |
Methodologies |
Contents |
Topic | Sub-topic |
Personalized attention |
Assessment |
Description | Qualification | ||
Other comments and second call | |||
Basic | |
Complementary | |